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Frequently Asked Questions
At Otera, we want to make receiving your flowers as seamless and joyful as having them in your home.
All deliverys are free.
Delivery Areas
We currently deliver across all of Bali.
Delivery Times
Monday to Sunday
Urgent or Same-Day Requests
Need flowers now? Reach out to us directly via WhatsApp — we’ll do our best to make it happen.
We accept the following payment options:
Bank Transfer (ID):
PT PERDAGANGAN BARANG LOKAL
BRI : 0248-01-010630-56-6
Telegram name: OteraBlooms
WhatsApp: +62 81234586373
Email: hello@oterabloomsbali.com
or through our Contact Form
Sales are final. If your order arrives damaged or incorrect, notify us within 24 hours with photos — we’ll replace it or provide credit for a future order.
You can cancel or pause your subscription anytime. Please be aware if we already ordered your flowers, we will need to charge the order.
We collect only data necessary to process orders. No sharing with third parties except for delivery or legal requirements. Payments processed via secure gateways.